Castmetal Advanced Services : close to customers

At Castmetal Advanced Services, being a reliable industrial sourcing partner in China means more than managing orders remotely. Regularly, our technical and sales teams travel to China to meet our suppliers and clients directly. As a result, we build stronger, more enduring relationships — and deliver better support to our customers every day.

1- Transitioning from virtual to real:

This provided the opportunity to meet our suppliers in China and, furthermore, to strengthen and solidify the bonds between us. Our objective is to maintain strong and enduring commercial relationships, taking into account the expectations and future needs of both parties. Additionally, it aimed to enhance mutual trust by establishing direct dialogue.

2- Technical immersion - becoming a stronger industrial sourcing partner

This journey to China allowed our sales and technical teams to engage with our various partners. They observed the different advancements, particularly in technical aspects, to better grasp the production processes and thereby provide them with additional technical knowledge to better support our clients. As a result, these exchanges helped us adapt our solutions to local specificities.

3- Customer Visits: In-depth meetings to understand needs:

The visit didn’t confine itself to suppliers; it also enabled the Castmetal Advanced Services team to meet with local clients. Focused on client needs, these meetings enable us to tailor our offerings and propose customized solutions to meet their specific requirements.

At Castmetal Advanced Services, we are convinced that such encounters and exchanges are essential for maintaining strong and enduring relationships with our partners. Additionally, they are crucial for better supporting our clients and prospects on a daily basis.